Connecting with Clients vs Impressing Clients
You may think that you are doing an amazing job with handling your clients. Your people skills may be great and your ability to communicate may be second to none. You might also be missing something about how you interact with clients.
There are two main ways to approach client interactions. You can either connect with your clients or impress your clients. Connecting with clients means that you are forming a real relationship with them. You are friendly and show an interest in them.
When you are simply out to impress clients, you are more focused on you. You are sales oriented and you try to show off your knowledge and skills. Clients see this as being pushy or being disconnected and only interested in making money.
Every good real estate agent knows that to be successful, you have to stop trying to impress clients and focus on connecting with them. Only then can you really build that bond that will keep them loyal to you and that will give them the ability to trust you.
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